CONNECTING FIBER INTERNET TO THE LAST MILE Gatundu Town Cooperative Bank Building 3rd Floor 3.1 upesicommsoffice@gmail.com 0111 705 703
General & Services
  • What internet packages do you offer? We provide a range of packages including home fiber, dedicated business internet, and 4G/5G wireless solutions.
  • Which areas do you cover? We currently provide services in kiambu county. You can check our Coverage Map for specific estates.
  • How do I sign up for a connection? You can sign up directly on our website or visit any of our physical branches with your ID/Passport and proof of residence. 
 
Payments & Billing
  • How do I pay for my internet? We support multiple payment options including M-PESA (Paybill), Airtel Money, bank transfers, and credit/debit cards.
  • What happens if I pay after my subscription expires? Most systems in Kenya feature automated reconnection; your internet will be restored automatically within minutes of a successful M-PESA payment.
  • Are there any hidden costs? Our pricing is transparent. Standard installation fees cover the router and cabling up to a certain distance, but additional charges may apply for specialized setups. 

In Case You Got More Questions

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